If a deposit was paid by credit card, you agree that the card may be debited for final payment without further approval by the balance due date. When you buy an ATOL protected flight or flight inclusive travel through us you will receive an ATOL Certificate. If a pricing correction affects your pending order, we will offer you the opportunity to keep your booking at the correct price, or we will cancel your pending order without penalty. How do I change or cancel my flight ticket? 198 User Reviews. In particular, you agree that in certain circumstances (such as where you request us to book international travel for you), we are permitted to disclose your personal information to overseas recipients. If you would like us to petition to the airline for a special request, we will advocate on your behalf. We advise travellers to retain sufficient local currency to meet these charges. If that happens, we will not pay any booking cancellation or other fees or any accommodation, travel or other costs you incur because you are denied boarding, are unable to travel as scheduled or are otherwise unable to use your booking. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. There are also plenty of travel deals available to all young people (18-25 year-olds). The short answer is no. It includes a Dispute Resolution clause under which certain disputes must be decided by an arbitrator and without a judge or a jury trial. We advise you also to print the on screen confirmation. Any provision (or part of any provision) of these terms and conditions which is invalid in any jurisdiction is invalid in that jurisdiction to that extent, without invalidating or affecting the remaining provisions (or part provision) of this agreement or the validity of that provision in any other jurisdiction. in Student Universe coupons 10% OFF COUPON CODE 10% Off w/ Promo Code Shop Studentuniverse.com and receive 10% discount on your total order with code at checkout. Our liability in respect of packages arranged by us, except in cases involving death, injury or illness, is limited to a maximum of three times the cost of your package travel arrangement. For any fare we advertise, we first check to make sure there are some available seats. Some countries also require a machine-readable passport and/or unstamped available pages. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these travel service providers. Yes! Additional fees for baggage may apply. You also can't split it between multiple flights. That depends on a variety of factors, including the Covid case levels in your home and in the destination, your personal health and comfort levels, the restrictions of your home country and destinations and other factors. No compensation is payable in respect of minor changes. If you want to pay separately, you will need to make multiple purchases. However, if you have a problem during your trip, please inform the relevant travel service provider (e.g. You must comply with local government regulations. How much can I bring? Anyone can book with us, just not everyone will be able to get access to special discount student fares. If the new flight is cheaper, you won't have to pay anything extra, but you won't get the leftover credit back either. All such means will be deemed sufficient to bind the parties to the terms and conditions of this Agreement. Are the prices I see on your site in U.S. In the event of schedule changes, failure to reconfirm any sector of your itinerary may result in you needing to purchase a new flight. We are not obliged to accept your order and may, at our discretion, decline the order. StudentUniverse empowers young adults to experience the world with discount travel. Whether the cancellation is initiated by you or the provider, in addition to any supplier and airline cancellation/amendment fees, we may charge the following fees on a Per Passenger, Per Booking basis in our sole discretion: (A) Domestic US flights: Cancellation Fees: $75.00 / Amendment Fees: $75.00; and (B) Flights to/from the Rest of the World (destinations outside of USA) Cancellation Fees: $250.00 / Amendment Fees: $150.00. Please check your airline's policy. All refunds will be delayed until the situation stabilises. No date changes are permitted outside of your tickets validity period. If this is not the case, you must let us know. Get Studentuniverse Refund Policy Coupon Code from this link and save money on your next purchase. If you have registered before, please check your registration is valid and has not lapsed. We really cant speak to any insurance questions. It is your responsibility to ensure you have the proper visas/documents. Please contact us as soon as possible if you do not intend to check in for a confirmed reservation in these circumstances. Some countries require insecticide spraying of aircraft prior to a flight or while you are on the aircraft. We accept most major debit and credit cards. So yes, they would ask you to upload some documents before . If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. Travelers are responsible for ensuring that they have all necessary travel documents and visas. If you don't see a credit that you think should be there, give us a call. All travellers must have a valid passport for any international travel and many countries require at least six months validity from the date of return. But ATOL protection does not apply to all holiday and travel services on StudentUniverse.co.uk. accounting for a significant proportion of the package. All insurance questions have to go directly through Tripmate, or whatever insurance company you purchased through. Prices are per person and inclusive of tax unless otherwise indicated. However, many times the airline shown on your ticket is not the airline you booked your ticket with, or your ticket may have had multiple airlines. If you would like to book a stopover for your flight, you will need to contact us directly to speak with an agent. Without derogation of the obligation to arbitrate, any court proceedings relating to a Dispute, including but not limited to confirmation or vacatur of any arbitral award, shall be conducted exclusively in the state or federal courts sitting in Boston, Massachusetts. You therefore agree not to look to StudentUniverse and/or its affiliates, parent company, employees, shareholders, subsidiaries, officers, directors, successors, agents, and assigns with respect to any act or omission of such providers. It is your responsibility to check the USA Government Travel advisories for your intended destination at https://travel.state.gov/content/travel.html. Airlines are very strict on name changes once the ticket is issued, so please be careful if you're booking a flight for anyone but yourself. We cannot guarantee that the travel service provider will credit you with point for your booking. Accommodation (if included) is based on twin share unless otherwise indicated. If, after our confirmation has been issued, you wish to change your travel arrangements in any way, for example your chosen travel dates or accommodation, we will do our utmost to make these changes but it may not always be possible. Where we incur any liability for a cancellation fee or charge for any booking that is canceled, you agree to indemnify us for the amount of that fee or charge. To make a booking, click "Buy Now" and follow the prompts that appear on-screen. Some airlines permit accrual of frequent flyer points/miles for our Student/Youth plane tickets, and others do not. Its possible that your friend may have qualified for something, but more likely that your friend received a refund in the form of a future travel credit. You will need to input your traveling companions' details before entering your credit card information. We understand a lot of you have been asked to vacate your university or study abroad programs immediately. You may check and correct any input errors in your booking up until the point at which you submit your order by clicking "Finalise Order". Maybe. Specified hotels may offer student discounts. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. Eligibility, Joining, and Website Information, Itineraries with more than 2 destinations. Regardless of the type of arrangement you book with us, the provider of your travel service will have its own terms and conditions (such as airline conditions of carriage, accommodation or car hire terms or tour organiser terms and conditions). For more information about financial protection and the ATOL Certificate go to atol.org.uk/ATOLCertificate. Please note that this does not mean that your order has been accepted. Amendment and cancellation policies differ per hotel. If your ticket was totally unused, itll be for the full amount of the original ticket. Any claims that may fall under the relevant travel protection policy must be submitted directly to the insurance company identified in the policy. You must notify your consultant of your payment once it has been made. Most of these changes will be minor and we will advise you of them at the earliest possible date. Please note that carriers may be subject to change. This means different things depending on the airline, but for most major airlines at this point it means we can cancel your current flight and provide a future travel credit equal to the remaining value of your ticket. Details of these rights are published at EU airports and are also available from your airline. You may be denied entry onto your carrier and/or entry upon arrival at your destination, or be required to self-quarantine at your destination and upon your return to the United States. If you fail to follow this procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were travelling and this may affect your rights. If youd like to check what your airline is offering, you can check out the airline policies directly. However, a travel ban DOES NOT mean that you are automatically eligible for a refund. Your order constitutes an offer to buy a product. If any part of a payment is non-refundable, the merchant must declare this fact in a written No Refund or Cancellation Policy to that customer before the refund is processed. Visit the Travel Clinic website or speak to your travel consultant to make an appointment. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. Additionally, a small number of itineraries do need to be booked via an agent. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. Eligibility, Joining, and Website Information. These policies and rules are binding on you, so be sure to review them before purchase. Some countries have reopened borders to international travelers, with guidelines or restrictions. Write a Review. The tuition rate in force for all programs is based either on program or modality. We are trying to help as many people as possible as quickly as we can. However, reimbursement by an airline of the cost of a flight that forms part of a package does not automatically entitle you to a refund of your entire package travel arrangement cost from us. All such terms and conditions (including limitations of liability) apply to these Booking Conditions and, accordingly, a reference to these Booking Conditions shall mean the terms and conditions set out herein as well as all terms and conditions of any provider of your travel services. Also, current discount deals are available at the link. Refunds will only be made available to the person named on the booking payment receipt, unless otherwise agreed in writing by all travellers listed on a booking. StudentUniverse is an online booking leader for students and young adults under 26 looking to make travel arrangements on a budget. If you have purchased a return flight, multi-stop or round the world flight and you do not check in on a confirmed flight, the airline will register you as a no show and your tickets on your subsequent flights will be cancelled by the airline. The prices of these tours are based on rates in effect (including foreign exchange rates) at the time of printing and are subject to change without notice. If you have made a booking with us for an individual service or for a pre-arranged package organised by someone other than us our obligation to you is to (and you expressly authorise us to) make travel bookings on your behalf with reasonable skill and care and to arrange the relevant contracts between you and travel service providers on your behalf. Please reconfirm your flights at least 24 hours prior to departure. Get Studentuniverse Refund Policy Promo Code from this link and save money on your next purchase. We have no responsibility for these services, nor do we have the authority to make any warranty or representation regarding their standards. We strive to resolve any dispute amicably. Please confirm which airline your credit is with by visiting My Wallet. StudentUniverse has negotiated with more than 220 airlines from Air Canada to WestJet to American Airlines and more. We will advise you of the carrier operating each flight in your itinerary. StudentUniverse does not own, operate, manage or control these independent suppliers of services and is not liable for their acts or omissions. :). We will message those requirements to you (if there are any) prior to you making any purchase. Good. We are happy to advocate for a refund if your flight was cancelled, however, we are bound by the airline's policy. A change to your student status will not impact your travel credit. By agreeing to these Terms, you expressly acknowledge your acceptance of these conditions (i.e. Many times the airline shown on your ticket is not the airline you actually booked your ticket with (i.e. When you call multiple times, it wont move you up in the queueitll only ask if youd like to delete your place in line. If you require your confirmation email to be resent please contact us. In addition, and without limitation, StudentUniverse is not responsible for, and need not make any reimbursement or refund for, any injury, loss, death, inconvenience, delay, or damage to person or property in connection with the provision of any goods or services if resulting from acts of God, force majeure, illness, disease, pandemic, quarantine, acts of war or civil unrest, insurrection or revolt, embargoes, blockades, boycotts, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of accommodations, weather conditions, sanitary conditions, lack of medical care, mechanical or other failure of airplanes or other means of transportation, any failure of any transportation mechanism to arrive or depart on time, or any other matter not within StudentUniverses direct control. If StudentUniverse incurs any expense, including but not limited to attorneys fees, to recover any payments charged back by your credit card company, you agree that you will be liable to reimburse StudentUniverse for such expense. Travel guidelines are continuously changing as the situation continues to evolve, but we're keeping an updated list of where you can travel, and what guidelines or restrictions are in place, on our blog. And ICYMI, you dont have to be a student to book on StudentUniverse! Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate. At this time, many airlines have delayed issuing refunds to focus on customer service and protecting passengers, but please know we will advocate on your behalf. You can file an insurance claim through the company and wait to hear from them directly. These are intended to give a guide to the services and facilities you should expect from your accommodation. Our agents cannot enter these codes once an order has been placed online. Am I eligible to purchase a ticket? If you cancel within 24 hours for bookings greater than 7 days in advance, some airlines allow free cancellations. All flights are non-transferable and cannot be used by anyone other than the ticket holder. When booking with one of our consultants, please let them know your frequent flyer membership details (or other applicable loyalty program details) for inclusion in your booking. Airlines allow this for international travel, but do not allow it for travel solely within the U.S. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Sound good? To view and book these flights you must be logged in and a confirmed member of StudentUniverse. This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by StudentUniverse in any way. Airlines have been updating their policies regularly as the situation is changing. If you arrive late for a flight according to the airlines check-in requirements, or miss a flight, for ANY reason, you will lose the total value of your ticket. If the reason for your cancellation is covered under the terms of your travel insurance policy, you may be able to reclaim these charges from your travel insurer. Give us a call back when you're ready to rebook. For your protection, we recommend that you purchase trip cancellation and travel accident protection. In the event that payment has been made to StudentUniverse by credit card, you agree that you will not seek to charge back your payment to StudentUniverse. You will need to have the card number, expiration date, CCV (3 or 4 digit security code), name as it appears on the credit card and the billing address. When you check in at the airport gate, make sure you give the airline agent your frequent flyer information, or you can call the airline directly to make sure they have your frequent flyer information in your flight record. Other examples of minor changes include alteration of your flight departure time by less than 12 hours, changes to aircraft type and change of accommodation to a comparable or higher standard. Additional taxes and surcharges that cannot be pre-collected may be charged locally by car rental agencies, hotels or other suppliers. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. The student will receive said student discount only upon arrival and only if a valid Student Identity Card is presented to the hotel. To confirm your travel arrangements you may be required to pay a deposit per person. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts not listed will not be ATOL protected. The currency your card will be charged in will be noted at time of checkout (in the US, the vast majority of what you purchase is charged in USD). If we can't resolve your complaint, go to abta.com to use ABTA's simple procedure. Never miss a flight (deal) again Most airline tickets do allow changes for a fee, plus any difference in fare. To ensure you are seated next to each other you can either contact us via email or chat with an agent. The lead-named traveller must provide written notification. There are additional requirements if the child is travelling with only one parent, with neither biological parent, or unaccompanied. Check airline policy for official rules and know that you can always ask the airlines for a request to change the route. Ticket holders must have current student or faculty identification and/or proof of age with them when traveling. When youre ready to use it, you can check flights on our website to have an idea of what you want. All deposits are non-refundable and non-transferable for changes of mind or cancellations by you. Visit My Wallet to see which airline your credit is with and then check your airlines policy for official rules. Please note that some airlines may refuse such requests and treat the transfer as a cancellation and rebooking. We offer exclusive student flight discounts that can't be found anywhere else and offer steeper flight and travel deals when we know students want to travel. The active codes can always be found on our Promo Codes Page. Search for the total number in your party and log in (or Sign up) as yourself. Please see your booking confirmation email for details of your booking provider and confirmation reference. Call us when youre ready to rebook and we can help you use credit. Sometimes airlines provide us with fares they do not want displayed to the general public. You may see the name StudentUniverse affixed to motor vehicles, on signs around the hotel or elsewhere. Federal law requires that we refer you to the Department of Transport disinfection website at http://airconsumer.dot.gov/spray.htm. All individuals departing from the United States of America must be in possession of a valid passport. Any services we provide to you are collateral to our agency relationship with the travel service provider and are separate to the actual provision of the travel services. Please refer to your airlines policy for more details on when your credit has to be used by. An incorrect name on a booking may result in an inability to travel on that booking and the booking being cancelled. Please see the chart below to see if your flight is eligible for these rewards. Tuition. To find out if there is a fare difference for the change you are looking to make, please contact us by phone. 2013-2023 StudentUniverse. Travelers are responsible for ensuring that they have all necessary travel documents and visas. Your refund and remedy rights as set out in these Booking Conditions are subject to your rights under the Package Travel Regulations and the Consumer Rights Act 2015. For many airlines, the credit is good through December 31, 2020. For any excursion or other tour that you book while on travel arranged by us, your contract will be with the operator of the excursion or tour and not with us and your legal rights in connection with such excursion or tour will be against that operator. Any booking you make will be with the relevant travel service provider and not StudentUniverse. I have questions about baggage. Student bookings are for verified students and academic staff of accredited universities and colleges of further education, and youth 16-25 years old only. StudentUniverse and/or its partners have the right to check a users student, faculty, or youth status prior to issuing a ticket, and may request additional documentation if needed.
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