You may review your air itinerary by logging into My Account or Manage My Bookings at www.hollandamerica.com. For specific information regarding the country to which you are traveling, please visit U.S. State Department website for country-by-country information. If vouchers are needed, they will be included in the Express Docs. Please reconfirm any special transfer requirements for disembarkation with the Front Office after you board. Surf (most popular): $24.99. In these drills, our teams are trained to be assembled, suited up and in place to enter a fire area within minutes of an alarm being sounded. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. Passport requirement when minors travel with one adult on voyages governed by U.S. Western Hemisphere Travel Initiative (WHTI) (includes travel within Bermuda, Canada, Caribbean, Mexico, United States): When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. Share and review this information prior to leaving for your vacation. In Port To Table, experience the culinary story of the region through live cooking demonstrations. U.S. citizens on U.S. roundtrip or "closed-loop" cruises: U.S. citizens who board a cruise ship at a port within the United States, travel only within the Western Hemisphere, and return to the same U.S. port on the same ship may present a valid US passport, U.S. Passport Card, Enhanced Driver's License or Trusted Traveler Program Card such as Nexus, Sentri or Fast Cards. Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your luggage or belongings. The ships distance offshore as well as interference from landscapes and weather can all cause variable cruise ship internet speeds. Requirements for your voyage may be found on Holland America Line's website or by calling your travel advisor, Holland America, or a visa advisory service. We remain optimistic that our approach on future sailings will become more flexible. HAL also offers decent wines by the glass, as well as 100+ wines by the bottle. Water, Wine, Beer & Soda: What Beverages Can You Disney Cruise Lines Drink Packages [2023 Package What NOT to Pack on Your Next Cruise (Prohibited 7 Surprising Things I Learned On My First Cruise Cruise Payment Plans - Pay for a Cruise Without Water & Wine What You Can Bring On Board, WiFi Packages on Cruise Ships Updated 2023. In some cases, it may be possible for your scooter to be stowed in the luggage compartment for use in the ports of call. These packages work onboard the ship as well as on the private island of Perfect Day at CocoCay. $18 a minute for ship to shore phone calls What can I do to get them printed? If you have not booked one of these accessible staterooms but instead will be using a standard stateroom, you need to know about some limitations that adversely impact maneuverability, especially ingress and egress into bathrooms. For more information regarding passports and WHTI-compliant documents, please visit https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative or call the National Passport Information Center toll free at 1-877-487-2778 or TDD/TYY at 1-888-874-7793. This should correct the problem. Seat assignments are not guaranteed and are subject to change at the discretion of the airline without notice due to schedule changes, equipment changes or other unforeseen circumstances. You will receive a passport receipt upon collection of your passport, and will be advised on board when the passports will be redistributed. That'd be pretty much useless though if only one of you can be logged in at a time. However, please note that requests are processed on a first-come, first-served basis. If you do not adhere to the cruise itinerary and, as a result, violate this law, any resulting fines will be your responsibility. The caveats with their internet, however, are that it wont be as fast as internet on land (and current customers agree), and because its provided via satellite, physical blockages will affect connectivity (i.e. The per person, per cruise deposit requirement will be advised at time of booking. You may want to take advantage of Holland America Line's Cancellation Protection Plan (CPP)because it is designed to help protect your vacation investment from loss. The onset of TD usually occurs within the first week of travel but may occur at any time while traveling, and even after returning home. but wifi per stateroom and we can't connect at the same time. Dressy Nights evoke the grand traditions of cruising as guests dress to impress for special events on board, including a five-course gourmet dinner in the Dining Room. Working directly with the carrier is important as the airlines are usually able to arrange alternate flights. Youll find a select number of free sites under Complimentary Browsing.. In order to serve the spiritual needs of our guests, we provide the following services. Additionally, a Prime option can be tacked for $9.99 a day to more robust access to allow for such things as streaming and the like. Please contact the ship's Medical Center for any medication requiring refrigeration. Shoreside, many of our people either have spent years first working on our ships or have other maritime experience. "If we're going to add something to the package, it . The letter from the child's parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. Holland America Line will assist guests affected by airline schedule changes so that flights booked will meet ship embarkation and disembarkation requirements. Guests who are cruising together but have opted for different hotel or tour packages should also print out one full copy of their Express Docs for each traveler. You can also share the package between devices simultaneously, as Disneys technology will combine the amount of data. We cannot guarantee that all are able to provide facilities that are accessible to individuals with disabilities and third party shore excursion facilities may not be fully accessible to guests with disabilities. Contact Us; Learn More About Us; Why Buy From Us; Low Price Guarantee Deposits are required and are generally due within five days after youve made your reservation. A There are several benefits to having Express Docs: Q Are Express Docs available for all cruises? All activities are supervised; however, the Club Hal Director is not responsible for any child if he/she chooses to leave the activity. Enjoy therapeutic water treatments as you steam in a thermal suite or bathe in herbs, all the while cruising to exotic destinations and enjoying the indulgences that are a signature feature of luxurious Holland America Line cruises. Confirm your preferred flights as early as 330 days prior to your return or as late as 4 days before departure. Pricing is not yet available at the time of this posting. Several members of our management teams have joined us after first serving more than 20 years with the U.S. Coast Guard. You must be able to care for yourself, including dressing, eating and attending the ship's safety drills. Satellite transmissions are inherently slower than shore-side connections. Any changes will result in the cancellation of the entire air booking. Your email address will not be published. I see the price list in the forum but nothing about what each package offers. The one thing I don't like about the app is it doesn't alert you when someone sends you a text. A few lines charge by bandwidth. You will be able to leave a comment after signing in, By They are required to check and re-check. Seattle, WA 98119. Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel. Internet access onboard is free, but there are some significant limitations on bandwidth for such activities as streaming. boasts three times faster connection to allow for streaming and video calling (where coverage allows). Please note that our staff and crew are not permitted to handle your oxygen and/or oxygen equipment during the embarkation and disembarkation process. Please be advised that all oxygen and oxygen equipment rental arrangements must be made by the guest and the third-party provider. For bookings made in the United Kingdom, Gibraltar, Ireland, Guernsey, Jersey and Isle of Man, submit written cancellations to Holland America Line, 100 Harbour Parade, Southampton.SO15 1ST or Enquiries@hollandamerica.co.uk. When you check-in online, you'll be able to take advantage of the following benefits: To complete Online Check-in for each guest, you will need: For a more in-depth look at the check-in process, check out ourvideo walk-through. We assume no liability for any acts or omissions of any airline, including, without limitation, those involving cancellation of flights, schedule changes, re-routings, damage to or delay or loss of baggage, flight delays, equipment failures, accidents, pilot or other staff shortages, overbooking or computer errors. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. Internet and Wi-Fi: Xcelerate, Celebrity Cruises' high-speed internet, allows for faster web browsing, less time spent waiting for pages to load and video-streaming capabilities with easier access to Netflix, YouTube, FaceTime and Skype. A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. We also have several levels of suggested attire in the evenings. On Dressy Nights women usually wear a suit, cocktail dress or gown and men wear a jacket and tie, dark suit, or tuxedo. Take advantage of 24-hour room service on your verandah, or enjoy a sophisticated meal in the elegant Pinnacle Grill. Fees: For cruises four days and under: Platinum Unlimited $39 per cruise or pay $29 for First 24hr Platinum Unlimited; Gold Unlimited $29 per day; Silver Social Unlimited $24 per cruise; Bronze Social Unlimited $19 per day. On sailings that require other vaccinations, such as Yellow Fever or Malaria, it is important to obtain your vaccinations in time for them to take effect (6-8 weeks) prior to sailing. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. You are responsible for all baggage fees, including any excess baggage charges imposed by airlines. We are unable to guarantee a specific upload or download speed to our fleet. Carnival is pretty transparent in the three levels of Wi-Fi offered: Social Plan $6.80/person per day (can save 15% if purchased online pre-cruise) allows access to social sites/apps, and airline websites, presumably to allow the user to check in for their flight while aboard, but may not allow access to other websites/apps, Value Plan 10.20/person per day (can save 15% if purchased online pre-cruise) allows surfing on websites and access to email, but does not allow for streaming (i.e. Choose from more than 150 items, including a festive bottle of Champagne, specialty dinner, luxurious spa treatment, bouquet of flowers or an onboard credit. Why you're seeing more all-inclusive fares for Holland America cruises . If you are unable to transfer from your mobility scooter and alternative arrangements are required, please advise Holland America Line at the time of booking or as far in advance of your sailing as possible. Ambulatory Accessible A This information can be located in the Know Before You Go document available online. The free Passport to Fitness program has the added fun of a reward at the end of the cruise for participating in onboard activities. With this in mind, the following emergency phone numbers are available for your use. Pack some orange clothing and/or accessories to wear for this special celebration! She is a self-confessed thrill seeker, obsessive planner, and over-packer. Unlimited Wi-Fi Package 1 device is $25.50/day when purchased prior to your cruise. An additional US$1,000-worth of articles may be brought in and taxed at a reduced flat duty rate. Always included . Fully Accessible A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons. This should vastly improve the speed and reliability of the internet onboard, but for now, RCLs internet is still touted as the fastest internet at sea.. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. For complete, updated information regarding travel, please check the official website of theTransportation Security Administration. The ships can sustain flooding in up to two adjacent compartments and still remain afloat. Dresses, skirts, and slacks are all acceptable. Internet and Wi-Fi: All Holland America ships have internet cafes. Phones must be activated for international calling with the passenger's home provider, but no special codes or software are needed. All adults of legal drinking age for the respective itinerary that are booked in the samestateroom must also purchase the package. Are you saying HIA gives each person their own access from their device, but the occupants can only get on one at a time? The Premium plan promises the fastest possible connection, at speeds up to 3 times faster than the Value Plan, and supportsSkype video calling. Our past promotions that offered these perks have been extremely popular, so we created a premium package that is available all the time and on nearly all our cruises.. Only $17.95 per guest/per day* Quench your thirst with our nonalcoholic package which includes an unlimited variety of premium coffees such as espresso and cappuccino, juices, Coca-Cola products, our signature mocktails, Red Bull, and bottled waters 500ml and under. Given that the resale of cancelled space will likely result in a lost opportunity to sell other space, these fees are due regardless of resale. It is also available in the For Booked Guests section of the web site. Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. Fully Accessible Single Side Approachrooms are also designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices. Holland America Line - Holland America Line Connect is the brand's version of satellite internet at sea. Here are the current prices. Roll-in Shower: Staterooms J1074, K1011 & K1012, Fully Accessible You have the option to choose what day of the month you would like your credit card to be charged. Beverages, such as tea and coffee, made with boiled water. And if your child is celebrating a birthday on board, ask our dining crew for a special, personal-sized cake! Roll-in Shower and bathtub: Suites SC6175 & SC6164. And premium which lets you do all the things already listed and stream. Alaska is casual, but be prepared to dress for dinners (see Evening Dress below). Guests are encouraged to obtain travel medical insurance prior to travel in order to be reimbursed for services rendered. *Expert Advice: Luggage Forward is a great way to avoid lugging formal wear for pre- or post-cruise hotel/land packages send baggage ahead of you that wont be needed for that portion of your trip in order to more fully enjoy your journey. Changes to Restricted air reservations will result in cancellation of the entire air booking and cancellation fees up to the full cost of the ticket. Beverage Management reserves the right to revoke the package if misused. You will also be able to request tours on the ship at the Shore Excursion Office. 5 On Koningsdam, Nieuw Statendam and Rotterdam breakfast is available for Pinnacle and Neptune suite guests in the Club Orange private dining venue. a marriage license) with a valid driver's license (or other government issued photo ID) must be presented. (Rendering courtesy of Holland America Line) Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. (See below) Then click CONTINUE. The plan includes rigorous cleaning protocols and changes in operating practices depending on any onboard illnesses. Holland America Line is working closely with authorities and governments across the globe on health protocols. However, if such devices are determined to pose a hazard they will be confiscated. We recommend that you obtain all visas as early as possible to assure you are prepared to travel without interruption. Downloadable daily activities, news, and menus for guests with laptops with screen reader programs. Facilities include: For rejuvenation through exercise, Holland America Line spas offer fitness classes to help you achieve optimum health and vitality. The Premium plan starts at $78 for a three-night cruise, and offers the fastest possible connection, at speeds three times faster than the Value plan. Flight Ease delivers what cruise travelers are looking for: specially negotiated low prices; a convenient, worry-free way to book air travel; late-arrival protection; the freedom to change your flights with no change fees; and you can earn frequent flier miles with participating airlines. This allows you to browse websites, use social media apps (except for TikTok), and access email (no VPN). We recommend seasonal influenza vaccinations for all guests. Information for guests with disabilities can be found within the General Information section, while details regarding accessible transportation needs for transfers can be found under the Arrival Advice section. 10 Best Cruise Lines for Gluten Free Food, Code Bravo: Lessons Learned during a Cruise Ship Fire, 20 Best Cruise Blogs to Follow Today [2023]. We also conduct live fire drills at training facilities around the world and have expert trainers on our full-time payroll who regularly visit all of our ships several times during the year. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. That being said, it is not the same on every ship, and the costs are specific to each cruise line, so dont make assumptions that just because you sail on one two years ago and want to pick a new line, the services may not be the same. Please also include your name, booking number, ship and sailing date. You may also find information about accessible cruising in the For Booked Guests section of the website. Please note: Foreign currencies cannot be accepted or exchanged by the Front Office. Taken from the HAL website. You may print selected pages or the entire Express Docs form. Suite SA7034 and stateroom H1804 have wheelchair access on the left side when facing the bed. The SSO/Staff Captain are authorized to make a professional judgment as to the legality of any item declared,detected or discovered on board. Air prices are nonrefundable (no money back). You can also order Beverage Packages, Champagne and other onboard gifts for any guest booked on a Holland America Line cruise. Guests without seat assignments prior to the flight date will have seats assigned by the airline at check-in on the date of travel. These options include Unlimited WiFi, Unlimited Premium WiFi, Unlimited Social Media WiFi, and 250 Minutes Anytime Internet. Q With Express Docs, how will I receive luggage tags? These rooms provide some accessible features. For information regarding bringing your own alcohol, please refer to the 'Can I Bring Alcoholic Beverages Onboard?' These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. Customs officials will not be available at the ship during check-in to register valuables. The best time to book your next cruise is while cruising with Holland America Line. about the Greenhouse Spa and Salon. Book the Stateroom or Suite You Want When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our most popular and unique itineraries. Holland America Line is no longer able to provide complimentary wheelchair assistance for any purpose other than embarkation, disembarkation, and emergency situations. The charge does not apply to payments made by debit card. The Browsing package costs $59 for 90 minutes and the Social package costs $109 for 240 minutes. Don't wait to have the time of your life in Alaska, Europe and beyond offer ends February 28! Holland America Line recommends that each guest keep all personal identification, airline tickets, customs forms, medications, jewelry, money, credit and debit cards and other high value or important items, along with the clothes and shoes you intend to wear the next day, separate from your tagged luggage. Do Not Sell or Share My Personal Information. To arrange special meals, please contact the Ship Services Department at 8005411576 at least 60 days prior to departure. Mar 27, 2021 - A UWU RAP SONG (LET'S FIND OUT SHALL WE!. Your email address will not be published. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. Guests who are unable to care for their basic needs (e.g. Some airlines charge for seat assignments. It will depend on where in the world/ocean you are, where in the ship you are, how many other people are using at the same time, etc. This indicates a pop-up has been blocked. You should be able to use these packages to access the cruise ship internet for basic tasks like checking email and posting on social media. This requires that a guest who uses a wheelchair be able to transfer from his/her wheelchair to the front or back seat of a sedan. More detailed information on NLV is available at the Centers for Disease Control website. The days of the unconnected cruise are officially over. Also, they do have a select number of free sites under Complementary Browsing.. When he's not stuck in front of his computer, Jonathon enjoys travel & cruising (even after being on a cruise ship that caught fire - a story for another day! In addition, we offer transfers between select city center locations and Holland America ships in Amsterdam, Barcelona, London, Rotterdam, Rome and Sydney, as well as between airport and hotel in Anchorage and Fairbanks. This package is $59.95 per day (+18% gratuity). Spotify). All ships except for Sky and Breakaway offer 250-minute blocks of usage time for $125. Freestyle Coca-Cola is currently only available on the Koningsdam andNieuw Statendam. It's entirely up to you. Our cruise Wi-Fi plans and internet packages allow you to stay connected at sea throughout your cruise vacation. Kosher meals and a Health Conscious Dining option are also available. MedallionNet is the Wi-Fi service of Princess cruise lines, and recently they announced some improvements to their service even to help accommodate those that might need to work while onboard. Place these items in your carry-on bag or keep them with you so you can access them easily and keep them secure. Q What does the email notification from Holland America Line look like? On a cruise last year, I tried to add an additional device to my premium $20/day internet plan as a test for my last two days onboard. Beverage Management reserves the right to revoke the package if misused. [emailprotected] is the program covering all of Disneys internet packages at sea options. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by usingShip Dial Service. In order to make returning home as smooth and easy as possible, please take note of the following tips. Upon embarkation you will find a confirmation card in your stateroom indicating your seating assignment and table number (if applicable). FACs only apply to U.S. resident bookings and are not available to guests who have requested refunds under a Holland America Line Cancellation Protection Plan. View theCruise Updates pagefor the latest announcements. Click the Advanced tab and tick the Show Develop Menu in Menu Bar check box to add the Develop button to the Apple menu. For your comfort and convenience we offer full laundry and dry cleaning service on each ship in the Holland America Line fleet. As Holland America is part of Carnival, StarLink Internet will be coming to the fleet in 2023. Echo sounders for measuring the depth of water. Changes or cancellations may be made online up to 3 days prior to your scheduled cruise departure date. Birth certificates can be an original, photocopy or certified original. Holland America Line does not publish webcam information online. Your travel advisor can provide additional information about this requirement. These plans include the Social WiFi plan, the Value WiFi plan, and the Premium WiFi plan. Book online at www.luggageforward.com/hollandamerica or call Luggage Forward directly. Holland America Line only permits service animals on board, defined as those animals that are individually trained to provide assistance to an individual with a disability. is great value cheese vegetarian, where are the ashes of the alamo defenders,