Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Sides: Brussels, creamed spinach, lobster Mac and cheese, and mashed potatoes. The restaurants hours will be Sunday to Thursday 4 p.m. to 9:30 p.m., Friday 4 p.m. to 10:30 p.m. and Saturday 5 p.m. to 10:30 p.m. One of the bartenders asked if we were from the area and that was the extent of the conversation for the entire time we were there. I went Friday night it took the waitress a while just to come to our table after sitting .then rarely checked in on us . Amazing dinner. Ruth's Chris Steak House Worcester General Manager Matt Williams and RVP Brian Nelson hold a donation check for the Worcester County Food Bank. All rights reserved (About Us). Moving beyond that, the servers were excellent once with us, and the food was excellent. Amuse-Bouche: Ginger-Lime Grilled Shrimp & Papaya Salad We believe in treating our team like family and providing an environment where you can be yourself and grow professionally, while delivering . Ive been to many Ruths Chris locations around the country and Ruths Chris Worcester is now right at the top with my other favorites. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. very large, but they were good none the less. Our reservation was for 5:30pm, and the restaurant was about 25% full. CLOSED NOW. But I guess this location will just never cut it. it's too bad! After another 3-4 minutes he brought us over to a table in a room dedicated to small gatherings and there was already a party of 12 in the room. The Worcester County Commissioners presented a proclamation to Debra Stevens, director of community health nursing for the Worcester County Health Department, recognizing February as Children's Dental Health Month and the Worcester County Dental Center (WCDC) in Berlin as a cornerstone of community health for its role in helping area children establish a lifetime pattern of. Steak Houses American Restaurants Take Out Restaurants. So, whether youre a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. There's also a small well-chosen wine list by the bottle. Value. After another 3-4 minutes he brought us over to a table in a room dedicated to small gatherings and there was already a party of 12 in the room. Ruth's Chris, located at Mercantile Plaza, will only be open in the evenings with no current plans to open during lunch hours. I've dined at numerous Ruth's Chris restaurants over the years, with very positive dining experiences. Learn More. Ruth's Chris. Dancing for joy? The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. Ruth's Chris Steak House announced its newest location in Worcester, which is now open for business. - Another outdoor dining option and a new neighbor for The Mercantile in downtown Worcester is opening this summer. Granted, we arrived at slightly different times, which affected the timing of the drinks we ordered. I needed the Garlic Mashed Potatoes, and we never miss the Sweet Potato Casserole with pecan crust when we go to a Ruths Chris. We felt so cared for, on Christmas Eve. Only exception, I, asked for steak medium and it was cooked well done. Had them add a garlic encrusted option, it was minced garlic out of a jar poured on top, never "encrusted" it was disgusting. Ive been 3 x in 3 weeks and Im going again on the 13 th. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). Ruth's Chris Steak House in Worcester serves the finest USDA Prime beef available, broiled at 1,800 and served on 500 plates, so your steak stays hot, juicy and delicious from first bite to last. Both were served hot and were great accompaniments to our steaks. But we will be returning to Flemings in Providence. Merry Christmas! Sarge, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruths Chris name, we take those assertions seriously. Ruth's legacy lives on through our sizzling steaks, award-winning wine list of 200+ wines & signature handcrafted cocktails. hope the place makes it in Worcester. No one greeted us at the front desk for over 5 minutes. Report Job. Next time we go in, were sitting at the bar and requesting Stephanie. I wrote a review / took a survey had someone call in regards to poor experience letting me know I would receive a GC in mail this was about a week ago havent received anything. I have tattoo's, nothing against it - just not the place to show it off. The au gratin was basically under cooked potatoes with little cheese. The nationally-ranked restaurant is expected to open in the downtown space next fall. So that we can learn more, please consider replying to us directly with your contact information, including your name, and a phone number. The cheapest item on the menu is SOFT DRINKS, which costs $3.25. Would you please contact via private message and share more about your experience? Tweets & replies. It was very clear. He was dressed very nicely, but was not friendly and was not very organized. We will definitely be back. Seriously good. Industry. The food was outstanding but service ruined it. A little pricey, but it's a shorter trip than Boston with the . WORCESTER Ruth's Chris Steak House plans to open a restaurant in Worcester, according to the upscale restaurant's second quarter financial report. Service was very attentive. This location is our first in Worcester, representing an exciting expansion in central Massachusetts that further entrenches us in the areas fine dining scene, Ruths Hospitality Group CEO Cheryl Henry said in a news release. 2023 Advance Local Media LLC. 30, 2022, 5:48 a.m. | Published: Mar.. Ruth's Chris Steak House - WorcesterResponded on February 9, 2023We are glad to know that you enjoyed your meal. A long-awaited new steak house in downtown Worcester is now open. For the price, I was not impressed. Forrest will provide overall planning, direction and supervision of Thrive . Big disappointment. This is an area of town that has really been built up. No chocolate cake was brought and when I was left to order dessert, it just looked like it was thoughtless and I hadnt advised to do this for the special occasion. We enjoyed speaking to him and was great about answering our questions about this exciting new place. We had a nice long dinner to celebrate my Moms birthday. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. Ordered a rib eye, over cooked. Not what you expect in a fine dining restaurant. Ruth's Chris Steak House - WorcesterResponded on February 22, 2023Thanks for choosing us for your birthday celebration. Thank you for such a great dinner experience! Date of visit: November 2022. Tripadvisor performs checks on reviews. We got seared tuna, Caesar salad, lobster bisque and wedge salad. These few little items are basic steps of service in a fine dining establishment. And with people like Maren and Heather and Waleed on your staff, that is who you want representing! Shivan was our server. Very plain. We told him the name that the reservation was under. Willowbrook Restaurant. Second Course: Sausage Ragout Orecchiette While we are happy to hear you enjoyed your steak, we are concerned that the rest of your experience fell short. (There were plenty of tables available in each dining room), Not a usual Ruth Chris experience. We appreciate you bringing your concerns to our attention and will work to ensure this doesn't happen again. Meals: sea bass, petite filet, rib eye, stuffed chicken. We Bartender, Restaurant, Guest Report this job Apply Bartender Found in: Jooble US - 6 days ago Olive Garden Worcester, MA Now, opening day has arrived. The opening was planned for fall of 2020 but was delayed during the COVID-19 pandemic. As part of the pre-opening celebration of the new location, the company raised $6,458 as a donation to the Worcester County Food Bank. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Had chef redo it but it fell short, steak was once again cooked well done. It seemed everyone truly enjoyed working there. Both just above the norm! The restaurant was first announced in 2019, but the pandemic and construction delays repeatedly pushed back its opening. #RuthsChris. Cheesecake for dessert was fantastic! But it got worse over time at the bar. No one asked if our meals were satisfactory until we were almost done eating. Our waiter was terrible. Ruth's Chris Steak House in Worcester serves the finest USDA Prime beef available, broiled at 1,800 and served on 500 plates, so your steak stays hot, juicy and delicious from first bite to last. The stuffed mushrooms were undercooked and were missing crab, tasted just like bread crumbs with butter. We are glad to know that you enjoyed your meal. Download it here. 01608 USA. COMPENSATION: $15.00- $17.00 per hour. We ordered the Porterhouse steak for two whichis a 40 oz bone in steak, one side is the Filet Mignon and the other is the New York Strip. Then here comes Heather - what a team this was. Ruth's Chris Steak House specializes in serving USDA Prime steaks, each seared to perfection,. 5 - bumping into each other, no one designated to take care of which guests. Truly. Due to our new system upgrade, we are requesting all existing users to update their password. It was uncomfortable. was an empty desk and no one said one thing to us - including the servers walking by. Apply Join or sign in to find your next job. Guest satisfaction is of the utmost importance to us. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Smiles, and chatting, menu suggestions, and just great hospitality. Adding Chateaubriand to the menu was a pleasant surprise and we enjoyed it immensely. Ruth's Chris Steak House has confirmed to WBJ it plans to open its location at 4 Mercantile St., Worcester on Aug. 1. VERY HIGHLY RECOMMENDEDMore, Stopped in to the bar for an appetizer and a glass of wine. Estimated $53.3K - $67.5K a year. A representative from Ruth's Chris appeared in front of the Worcester License Commission on Thursday morning to obtain a common victualer license and an alcohol license for indoor and outdoor dining. None of us had been to Ruth's Chris because it is so new to the area, but we were all awareof their national reputation so we agreed to try it. Ruth's Chris Steak House Worcester, MA. YouTubes privacy policy is available here and YouTubes terms of service is available here. This is a great addition to Worcester, and hoping it lasts because of the upper end prices.More, This location just opened and we were so disappointed. The kitchen was firing on all cylinders. Me and the hubs and my brother, sister in law and niece. After no one came to our table to greet us for 10 minutes we got up and went to the bar - which had open seats. RUTH'S CHRIS Ruth's Chris Steak House to feature outdoor patio area for 40 guests in downtown Worcester By Patrick Sargent Worcester PUBLISHED 2:15 PM ET May. The waitress took my drink before I was done with it (still half a drink left). The sides were expertly prepared. Ruth's Chris Steak House 2.5. She was funny, honest, and professional. The appetizers were undercooked, extremely small portions for the cost and my childrens fries with their steaks were also a very small portion. Sign up for free Patch newsletters and alerts. Wines by the glass were good as was the fine service. @RuthsChris. Savor four acclaimed varietals, paired with four delectable courses, at this exclusive event. 2. Location is good and parking at night was only $3. They love welcoming guests for the first time to share the tradition of fine hospitality with food served on 500 . Lovely wait staff and delicious meal and cocktails Ive already made reservations My sons Coke showed up through the meal. He sat us at a table with this other party in the room. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes . Thanks for joining us for Valentines Day. We realize that celebrations are special moments, so we are very concerned to hear that your experience wasn't what you were expecting. Meals: sea bass, petite filet, rib eye, stuffed chicken. Thank you! Service by Heather was even better. Ruth's Chris Steak House is a popular restaurant chain that originated in New Orleans. Join to apply for the Server role at Ruth's Chris Steak House. This restaurant located in New Orleans, Louisiana was owned by different people along time, until 1965 when it was bought by Ruth Fertel. 4 Mercantile Street, Worcester, MA 01608 Further back, I understand, there are a couple of private rooms that can seat up to 60. Our bill was $245.00. VERY HIGHLY RECOMMENDED. Very quiet Monday (only one other party in the dining room) and still seemed like it took too long for plates to be cleared and water to be refilled. Paul, manager, stopped by our table, and was receptive to our compliments on the staff - because they were amazing. Employer est. The food overall was good, not great. As to the foodit was nothing short of fabulous. We suspected that the party of businessmen near us seemed more promising to the servers, TIP-wise. Service was also excellent, although we went pretty early before prime time. At present, we do not have menu information for this restaurant. Not what you expect in a fine dining restaurant. Water took forever dirty dishes left on our table while several buss people and waiters walked by. The content of this material is not all-inclusive but is for informational purposes only. You can also login or register for a free account. The company did not say where in Worcester the new restaurant will be located, but Mass Foodies reported the steak house is preparing for a fall opening in Mercantile Center. Also the dining room was messy and not what I experienced from other Ruth Chris Steak House. We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. Rombauer Vineyards has beenproducing distinctive, fruit-driven wine for more than 40 years. We would welcome the chance to make things better. I highly recommend it. We'd like to learn more. My family LOVED this restaurant! Greeted by Maren - so sweet, cheery and helpful with ordering. My baileys and coffee - coffee was not fresh and I could tell it had been sitting for a while. 4 Mercantile Street, Worcester, MA 01608 +1 508-492-0525 Website Improve this listing Ranked #105 of 589 Restaurants in Worcester 9 Reviews Description: Ruth's Chris Steak House specializes in serving USDA Prime steaks, each seared to perfection, finished with butter and freshly chopped parsley, and served sizzling on a 500-degree plate. Well. California Consumer Limit the Use of My Sensitive Personal Information, California Consumer Do Not Sell or Share My Personal Information. Worcester Business Journal provides the top coverage of news, trends, data, politics and personalities of the Central Mass business community. Would you please send your contact information, including your name and a phone number in a private reply to us? We were just shocked and were wondering if we were at the pub/bar across the courtyard and not Ruth Chris. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. Ruth's Chris Steak House - WorcesterResponded on January 11, 2023Thank you for the great review! Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved. Steak was good but the sides were cold, It was very good. It took 10 minutes to get water, another 10 minutes for our drinks. Note: your question will be posted publicly on the Questions & Answers page. From our warm greeting upon arrival to dessert, everything was perfect. Go to Boston or Providence.More, Food was great. But we will be returning to Flemings in Providence. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. However, there was no good reason for a delay of ten minutes for three of our party to get their desserts after four of us had been served ours. Forgot your Our goal is to always provide the very best food and service, so we are concerned to hear your comments about your dinner order. We both feel if we are to spend our hard earned money - we deserve the experience along with good food. My only complaint is that our first course arrived before our cocktails. She was fantastic. We have spent over $2k at this restaurant since opening and always leave saying its just not the same as other Ruths. The content of this material is not all-inclusive but is for informational purposes only. No one asked if our meals were satisfactory until we were almost done eating. Ruth's Chris Steak House - WorcesterResponded on February 16, 2023Even though your first course arrived before your cocktails, we're glad to know that you enjoyed your evening with us. The food itself was pretty good but the entire dinner took forever and the ambiance was definitely not great. He sat us at a table with this other party in the room. Tripadvisor performs checks on reviews. We had a reservation for 6:15pm. Ruth's Chris opened recently in Worcester, and I made a reservation at this well-known chain. Charles Bruen: (888) 766-7860. The New York strip was much tougher, not nearly as flavorful, and I have gotten better new york strips at walmart. is a 40 oz bone in steak, one side is the Filet Mignon and the other is the New York Strip. The food and service were excellent. It was uncomfortable. The restaurant is well designed. Another thing to keep in mind our reservation was for 4 PM. It was terrific! We hope the staff exceeds our expectations! The Crab Cakes were another winning appetizer served on their signature piping hot plate. Low key. Dont miss out - subscribe today. We plan to return with a large family party in about 8 weeks. Our bill was $245.00. So that we can work to make things right, please reply directly with your contact information, including your name and a phone number. Unfortunately, this job posting is expired. Ruth's Chris Steak House - WorcesterResponded on February 22, 2023We're glad to hear that you enjoyed your evening with us. Get hyperlocal forecasts, radar and weather alerts. We told him the name that the reservation was under. Our privacy policy, To ensure the best experience on our website, articles cannot be read without allowing cookies. The project was delayed due to the pandemic, with the opening later pushed back to fall 2021, and then again to this summer. We will definitely be back. The content of this material is not all-inclusive but is for informational purposes only. "Ruth's Chris Steak House Restaurant" Photo by Mike Mozart Under The License CC BY 2.0. Ruth's Chris Steak House - WorcesterResponded on February 16, 2023It's our pleasure to serve you and we hope that you'll be joining us again soon. The restaurant's hours will be Sunday to Thursday 4 p.m. to 9:30. We hope to have the chance to serve you again soon. But it got worse over time at the bar. Get the news and information you need from the award-winning writers at WBJ. Nothing associated with my waitress just the kitchen staff not able to keep up with the requests. Good experience though, and it was a special occassion. Our waitress was awesome but super overwhelmed and overworked. A server walked by to the other table twice and never said a word. I love the glass wall, facing the street, letting in a lot of light during our early dinner, and it's nice to see the action on the street. Dinner You are at Ruth Chris. Served with Coffee & Tea We got seared tuna, Caesar salad, lobster bisque and wedge salad. We were just shocked and were wondering if we were at the pub/bar across the courtyard and not Ruth Chris. We hope to see you again soon. Its a terrific addition to a growing city. Third Course: Filet with Burgundy Demi-Glace, accompanied by baked au gratin potatoes and roasted artichokes & mushrooms Thankfully, we don't have to" more. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. We ordered appetizers, entres, drinks, and dessert for a group of 11 people and every thing was exceptional. Grooming was not of importance for most of the staff. She is AMAZING!! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We had a few little hiccups in our service of the meal delivery. View the menu and reserve your spot. Not happy considering the price tag. With 5 bartenders on - this was crazy!!! 9 Thank WINEandTRAVEL . Waitress was amazing. From our warm greeting upon arrival to dessert, everything was perfect. The new Worcester restaurant will. While we are happy to hear you enjoyed your steak, we are concerned that the rest of your experience fell short. Paired with Rombauer Cabernet Sauvignon WORCESTER, MA The opening of a Worcester Ruth's Chris Steak House is likely near, with the owners set to appear before a key city board on Thursday for a license to operate a restaurant. These few little items are basic steps of service in a fine dining establishment. We waited for eight minutes to be greeted at the door. Create a new password. Doesn't make much sense. But only one person at the front door???? He was constantly interrupting us. We are sorry to hear this and would like to speak to you further. Merry Christmas!More, Sat at the bar and had some vino and dinner. As part of the pre-opening celebration for the newest location in Worcester, Ruth's Chris hosted a special dinner with community leaders, business owners and Ruth's Chris executives to raise money for the Worcester County Food Bank. We broil it exactly the way you like it at 1800 degrees to lock in the corn-fed flavor. We were surprised the restaurant wasnt as packed as we thought it would be. Brought coffees out 20 minutes after dessert. Don't worry, we can still help! It is too bad, but this location of Ruth''s Steak house does not meet up to the standard of fine dining. With 5 bartenders on - this was crazy!!! Cant wait to return! The host came over and said "hello". password ? Our server, Jaden, was very professional, friendly, and efficient. The host left the menus on the table and said "your server will be right over". 4 Mercantile Street, Worcester, MA 01608 +1 508-492-0525 Website Improve this listing Ranked #123 of 589 Restaurants in Worcester 9 Reviews Description: Ruth's Chris Steak House specializes in serving USDA Prime steaks, each seared to perfection, finished with butter and freshly chopped parsley, and served sizzling on a 500-degree plate. We made a last-minute reservation at this new steakhouse and were pleasantly surprised to find they were able to seat us. Business Leaders of the Year & Hall of Fame Awards, Central Mass Manufacturing Summit & Awards.