palmera vacation club lawsuit

He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. He pulls a skeezy car salesman trick on us and tells us that he spoke to his manager about us and he is allowed to give us special access to extreme discounts that he normally isn't allowed to do, but it's a special circumstance and he really wants to make us happy. Other restrictions may apply. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. He purchased from previous individual owner 10 years ago. So he takes us to another person so we can "check out". Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Nothing that the salesman presented to us was true. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. Click here to explore the Palmera Portfolio. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. The most helpful contributions are detailed and help others make better decisions. So why do people still buy timeshares? Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. BBB Business Profiles may not be reproduced for sales or promotional purposes. Reverse and return back to what we had, and reimburse us for the waste of our time in full. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. I am old and cannot afford to pay for this time share. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. Palmera also has a Facebook page that we should all be posting on. We told him flat-out during the tour that we are not interested. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Extra VacationsSM getaways prices are based on a seven-night stay. How do I get out of this? Bath 2 . Contact them directly! Coral Sands was sued, alleging fraud back in 2006. We bought 3,000 points for around $13K. Theyre also applicable regardless of the comments tone. Cancel.We want out of Palmera. I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? Read Also: Sale Of Vacation Rental Property. I am thankful that the only financial information I gave was our credit card. To be updated with all the latest news, offers and special announcements. Login. Payment . Promotional discounts and offers may not apply to all properties. He showed us the availability for the following year during the same week we purchased. We put down $1200 on our credit card and signed the financing paperwork for the rest. Reply. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Contributions should be travel related. Claim it and get a lot of features. Theyre selling pie in the sky, and Marie Callender is better at making pies. ST-26552. They responded recently they dont purchase timeshares. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. You must log in or register to reply here. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. Claim it and get a lot of features. Who do I contact??? Now, multiply this over the next 50 to 60 years. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? Load More; Browse for Rent Browse for Sale Add Your Property. Looking for Palmera Vacation Club Login? BBB reports on known marketplace practices. Verified customer. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. Down and my maintenance fee. RCI, LLC is not responsible for any activities or services provided third party providers. Barcelo bought out Occidental right . A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. showed us were significantly less than what was actually Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). In We purchased a 3000 point timeshare for $12, 500 from Palmera All-Inclusive resorts may charge a mandatory all-inclusive fee. I got a call in January. No travel service of real value is ever free. The savings and perks are clear. This would leave me with only the maintenance fee to pay. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. Box 7602, Hilton Head Island, SC 29938. Write reviews, ask and respond to questions, The Palmera membership also included a Quest At this point I am willing to let them keep the money they sham me out of. With points, you have the utmost flexibility with booking trips where and when you want. Our records indicate the company failed to respond to the one complaint brought to its attention. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. I submitted a certified letter to the company with no response. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. legally cancel the contract. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Category Timeshares & Vacation Clubs. We said that we prefer to rent houses when on vacation instead of staying in condo communities. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? When I booked out trip, it took a solid week to speak to a representative. I've had my bank account since 1975 and want to keep it. Registration as a Seller of Travel does not constitute approval by the State of California. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. RCI, LLC. Scam Clue 4: A promotion demanding that you act now or lose the deal. Sleeps 8 . (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) Click here to get notifications about new complaints of Palmera Vacation Club. Desired outcome: Like all the other complaints prior to me. Taxes, additional fees, and charges may apply. Hang onto your paperwork. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. ComplaintsBoard.com is a leading complaint resolution website on the Internet. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. Palmera Vacation Club Members Association, Inc. Avoid doing business with Palmera. We had a very similar situation happen to us - after years and years of successful timeshare ownership. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. This was enough to scare us away. The letter is already in transit via FedEx to PCV. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. Taxes, additional fees and charges may apply. Write reviews, ask and respond to questions, There are no exact matches available. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. Sounds like your bases are covered. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. I became a member in 2015 and was generally happy. Recommended Reading: Best Places To Invest In Vacation Rental Property. Read full review of Palmera Vacation Club. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. The Palmera membership also included a Quest Vacation Club membership. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. We were told they no longer sell that Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. The club promoter is making a profit somewhere along the process. Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. This was a hassle no doubt. Resolution Sought Make sure any club youre considering can pass an easy scam test. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. The lady I spoke too had no interest. Must call to book. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. Time share oversere haven't got anywhere yet. Some property-based clubs claim, or at least imply, that your membership is an investment. The complaint has been investigated and resolved to the customers satisfaction. Read Also: Sailboat Vacations In The Caribbean. Check the complaint history, rating and reviews on this company. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. I am respectfully asking for a rapid response. He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. 'unethical behavior' I was verbally abused and threatened by staff member. The travel prices the salesman Vacation Club membership. Interested in Palmera Vacation Club? Need to find a different location? This fact does not disparage the company in any way. We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? Use this comments board to leave complaints and reviews about Palmera Vacation Club. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. The first clue should have been that the Quest It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. Proudly SupportsTimeshare.com. After about another hour, I finally got through to the right person. We bought 3,000 points for around $13K. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. It's clear there is no intention of honoring that. For a better experience, please enable JavaScript in your browser before proceeding. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. No. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? We arrived at 9am along with dozens of other potential buyers. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. The only outcome youve been selected for is a fleecing. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. I just want out. Hawaii TAT Broker ID #TA-023-193-6000-01 go back to original rules when we joined or get out of contract. Palmera Vacation Club reviews & complaints. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. get quotes and more. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. It may not display this or other websites correctly. Not to mention, timeshare resale scams can target owners in need of relief. Pay only $199USDon your exchange fee when you book select Orlando resorts. Have you tried contacting them? As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). They never answer our calls I but 5000.points and paid $2000. Barcelo/occidental vacation club is a rip off. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. Click here to explore the Palmera Portfolio. So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. With the average cost of a timeshare, you will have already made up what you paid for and more! We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? Check the spelling of your query. Repeat this to yourself as often as is necessary. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. Palmera Vacation Club. Bottom line: Palmera VC is a scam. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). Already have an account? File a complaint. Please dont include personal, political, ethical, or religious commentary. The comments included "So you like throwing your money away?this is money you already spend on your vacations". They just came to our room. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Desired outcome: The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. Is this your company? Some. Reviews are most valuable when they are original and unbiased. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. We asked plenty of questions, figuring 4 heads were better than 2. I called in late November and was told that my dates were not open to call again in January. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. and I fell for it. 213. Theres nothing worse than a cramped hotel room and lack of personal space. After checking in we were paired up with the salesman. All content should be genuine and unique to the guest. It was basically, sorry sucker attitude. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Nov 15, 2016. I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. No response. After purchasing, I was told to just click Book Me and schedule my trip. If we can verify it in our system, an email will be sent to you with your password. If a deal is actually honest, it will still be there after you take a day or so to check it. This review was chosen algorithmically as the most valued customer feedback. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. We did not need Palmera without this. He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. We didn't start to look into it more until we got home Sunday night. All prices are based in U.S. dollars (USD). It has been over 9 months. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Mr sheldon kept on with his attack he threaten to f- up our credit. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. Desired Settlement: cancellation of contract with no negative credit report filing.