Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. "}}],"name":"","description":"A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. But, I get a message saying "The Microsoft account doesn't exist. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through . If youve come across other solutions to fix this problem, you can help the Windows Community by listing the troubleshooting steps in the comment section below. Well, cached data stores all previous elements of data preventing access again. No account? This is a fairly recent change that I have observed, with great frustration. This was confusing as my boss was able to login using his AAD account because his just happens to also be a proper Microsoft Account. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. Also, a user needs to request a reset of the primary account, not the additional e-mail address. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. Head over to Accounts, then Email & accounts. If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. So, lets see what can possibly trigger the issue. Please help. It then asked me to create a password so I backed out thinking it wouldnt work. From there, click on "Users.". The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. Microsoft will permanently delete any account which has not been active for the past 2 years. A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. I should add that this particular computer had my personal account as the main user. With the advent of a business choosing to more communications bases online, it helps to improve security and manage devices on the network. 2. Do you need it? We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. You can also get this prompt if your Microsoft account has been deleted for some reason. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. Then the Problem was gone on Windows. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. Enter a different account or get a new one" when opening outlook through Power Automate. Asking for help, clarification, or responding to other answers. Is it possible to create a concave light? I was having issues accessing my work/school account in the Calendar app on Windows 10. For the question by Ramhound see. Please see the attached. Super User is a question and answer site for computer enthusiasts and power users. These login loops can happen in software or on Microsofts web site in many different locations. These computers were set up for organization and the one I re-installed I set it up for personal use. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. The problem is Microsofts badly documented difference between a work/school login and a personal login. I did online training with this specific account. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. And we need to confirm with you that whether there is a prompt to let you select work or school account or Microsoft account when logging in. Another method would be to open any Office 2016 or 2019 app and create a new document. If you try to login with an email setup for either type of account, the user might be asked which account you want to use. Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. But every time, I got this error: "That Microsoft account doesn't exist. It is helpful if you do not have a good-looking email ID, and want to use it for professional work. You may be mistyping the email address. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. One easy way to fix this issue is to use the correct account type while logging in. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. That should let you at least set up the machine. When you see the account you're looking for, select Sign in. You can also verify by asking close contacts to whom you have emailed from that account. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. Now click on "Azure Active directory" you may need to click on "Show all.". SelectReset password below.Reset password. {"@context":"https://schema.org/","@type":"HowTo","step":[{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"Visit the Reset your password webpage."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"2. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. FIRST: carefully check that the email address is exactly correct. I know the account is valid because it is the same one I am using in this forum. We only have 5 hosts so a domain seemed overkill. Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? Enter a different account orget a new one. There are various factors that can cause the Microsoft account doesnt exist issue. Here are three major reasons apart from the probability of the account id doesnt exist. How did you reverse your original choice? You only need to follow the steps carefully, and you should be able to sign in to your account again. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. Send a test E-mail to the supposed user ID. A great place where you can stay up to date with community calls and interact with the speakers. "That Microsoft account doesn't exist. Trying to login to Microsoft can get into a strange loop being told "there's already an account" but then "That Microsoft account doesn't exist." for the same address! So frustrating. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . If you forgot your Microsoft account password, follow these steps. We needed to join to the domain, first. Thats it for this blog; thank you for taking your time to read our content. From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. Hence, logging in with the affected account (Alias) will trigger the user ID error. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. Microsoft Edge is another popular browser that many users use when they have a Windows computer. Youre trying to login and get an error like this: That Microsoft account doesnt exist. I used that email account to create this post. Fix the damned product I pay for every single year, again and again and again. Microsoft | Login. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. Enter a dif Business process and workflow automation topics. I have my phone number setup in my account, so instead of email, I used my phone number. Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. You can use Office Online apps at https://office.com. Enter a different account or get a new one. Choose the account you want to sign in with. How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. So, you might need to create a new Microsoft account. Its a distinction not always understood by Microsoft own staff and associates. Slot in the Microsoft user ID that needs to be recovered. Now click on a user account. If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. I know the account is valid because it is the same one I am using in this forum. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. How to use Mac screen sharing for computer help, Dictate speech to text on OneNote for Mac, Check out the new look Microsoft Office on an iPhone, Two ways to switch between Letter and A4 paper sizes in Microsoft Word, Ctrl + Enter shortcut in Outlook for Windows, Citation and Bibliography tools beyond Word, A simple check for Plus addressing with your email address, Make and customize your own tab on Office Ribbon, Make the Office ribbon suit you not Microsoft, How to get the Developer Tab in Office apps. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. However, clearing the cached data will help resolve stored data issues affecting account access. In this case, you can no longer access the Microsoft services associated with that account. If you forgot your Microsoft account password, follow these steps. He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. When I go to "make a new one", it says that the account already exists and that I should try logging in. Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. Do not use an account name from another type of account. Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. This is after creating the O365 email account for the user without issue. Follow the steps if youre an admin user to see if the device in question is enrolled; ensure you are aware that the user device is company authorized. Click on the Start button on the left side of your Taskbar, and select Settings. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. On the next page, fill out the necessary details. This is absolutely maddening. Hi Lael! In this guide, we will show you the possible causes and potential solutions to this issue. Read along and see how you can delete the cached data to resolve the issue of your Microsoft account not existing. So, visit the Microsoft Web page and sign up for a new account. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. It looks like theres already an account with [emailprotected]????.com. Someone please tell me that there is a solution now. From there, check to see if your device is enabled. If you are prompted for a product key, see Where to enter your Office product key. The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. How do I find my Microsoft 365 admin? Run the SaRA package to uninstall Office. That Microsoft personal account doesnt exist. Connect and share knowledge within a single location that is structured and easy to search. It would best to check on that. It says my account does not exist. If your Microsoft account doesn't exist but it does, you might be permanently locked out. We won't spam you. I have the same error from the same steps but with a different cause and solution. Key Takeaways By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. It looks like this isn't a Microsoft account. Enter a different account or get I set mine up some time ago, personally, with my aol account. Restart the device, and install from https://portal.office.com/account to get the correct version. You can, however, create a new account with the same name. . To access this form, the user must be signed in with a Microsoft account. Enter a different account or get a new one ." I use a different new account to sign in Microsoft. Cache in the Edge browser stores website data, which speedsup site loading times. I have the same problem. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Now hover over History and click on History.. Use an alternate account to sign in (if one exists) or sign up for another one. 5. While it may look as if the account is incorrect, but there can be other reasons. After entering the unique code, you will be able to create a new password and sign in. Microsoft blocks Excel XLL add-ins at last! function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. How To Choose Knowledge Management Software For Windows. The User can sign into power apps fine,The problem comes when they need to sign into the app. Similarly, if you are unable to sign in to Windows 10 with your Microsoft account, check our detailed guide to get to the root of the problem. They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. Microsoft Office upcoming support end datechecklist. Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. I am logged into my Microsoft account on two different tabs but when I go to accept an invite for Microsoft Office 365 family and I go to log in.. The Microsoft Rewards is supported in your region but for Xbox services your region isn't supported. Has anyone found any fix for this? It says my account doesn't exist, WHILE I AM LOGGED INTO IT. Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. Thanks for reaching us out here in the community. Create one! Guiding you with how-to advice, news and tips to upgrade your tech life. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. Enter a different account or get a new one". The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. Has anyone found a solution? Enter the on-screen character and click Next. However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. Amazingly both messages are right but not well worded. An additional address is meant for user account recovery and security purposes. That Microsoft account doesn't exist. It only takes a minute to sign up. It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. How you resolve signing into your Microsoft accountdepends on the type of issue preventing you from signing in. If you don't have one, you can create here. Why is there a voltage on my HDMI and coaxial cables? Amazingly both messages are right but not well worded. please check that you have typed your email or username correctly. The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"?
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