We have had many cakes from Giant Eagle and never had a problem like this. Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle I am one of you best patrons; I spend hundreds and hundreds of Dollars at Giant Eagle. Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. If she was helping it would not be anyone to watch! Put prices on product instead of bar code or make sure bar code is right. Prices are lower and bags are plastic. Thank you for your time. Giant Eagle service worst ever since Covid 19 started. i had over one dollar on the advantage card for fuel perks for gas. WHY would you allow such a sick person to work and spread germs to your customers???? No one seemed to care about the mistake made in the store. They shop my online order, I schedule a pickup, and they load it up. 1.0. Just needed coffees after a long travel day and both ended up room temp and we lost a good bit of travel time waiting on crappy specialty lattes for $8, was sad. Contact Us Giant Eagle: Reviews, Complaints, Customer Claims | ComplaintsBoard good bye giant eagle. It's so fast and easy. That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. We had ordered two made to order coffees, one hot and one iced. Giant Eagle Reviews based on similar designations 4.0 Senior Analyst (2) 2.8 Analyst (2) 5.0 Operations Analyst (1) 2.0 Sourcing Analyst (1) 4.0 Cashier (1) Senior Analyst in Bangalore Rural, Karnataka 4.0 posted on 02 Aug 2022 Likes Work life balance Sorted work Dislikes Monotonous work Work Details Work policy: 2 days/week from office Also, why did i not earn perks on Dec. 17 and Dec. 22? I don't want to have to own a 500.00 phone with a tiny little screen that doesn't show squat. and come shop your damn groceries yourself and $#*! I think i talked to a team lead? Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . Local grocery store in north eastern US. Or does that all fall on computers today? I just don't understand how this could happen. Desired outcome: NEVER GOING BACK, Desired outcome: As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. Before the young man gave me the total, he asked me if I knew how much was on the June 16, 4 or 430ish pm heath Ohio another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! Overall im frustrated, but I just want my money refunded. I'll have to find another establishment for my future meat needs. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. A multibillion dollar company has scammed a consumer out of $200 Desired outcome: No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The kitchen manager needs fired. Another rep told me it's a health insurance issue that they can't do anything about. Further, The stores take no responsibility for alcohol consumption in their stores. Jan 26 2021 Like im bothe ring you! This pack was so dried out, and the breading so hard, that you could hardly eat it. At the time he was picking up the prescription he presented a transferred prescription coupon entitling us to $15 off of groceries, which was suppose to be put on our Giant Eagle rewards card. I asked that they contact me and one customer service representative never even filed the complaint. Adults of this species have long, broad wings, fully feathered legs, an unmistakable wedge-shaped tail, an elongated maxilla, a strong beak and powerful feet. Desired outcome: Management was okay in the beginning then it slowly deteriorated, into a $#*! You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. As outlined in the terms and conditions of our gift cards and merchandise credits, at times we take action on gift cards to offset losses caused by theft or fraud situations specifically linked to a particular card. They bring them out and put them in your truck for you. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. Excellent Customer service. Look at your competition! BBB Business Profiles are subject to change at any time. Giant Eagle Customer Care As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. At this point I have spent way too much time with them without a resolution to this problem. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. The public deserves better than the service that GE provides. This review was chosen algorithmically as the most valued customer feedback. December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. He said he was sorry and didn't even know they were closed down?? I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. Giant Eagle reviews & complaints. Don't shop in Brooklyn ohio store especially when buying a sub sandwich. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. Giant Eagle Grocery - CentralPercentum GetGo. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. ***** *******. This does make sense because she did pay the $125 to Giant Eagle and with the proof of the receipt, the approval slip and the actual damaged card she should have ay the very least been given a replacement Lyft card if not as a courtesy more as a legality which I am sure can be proven as I am looking into this matter further. Customer care is no care Good meat but bags break and prices are too high, Wide selection, pretty good produce and meats, average quality store brand items. I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. 1. Pay is not enough and they use you as a tool rather than a hard working human being. The people are wonderful & very helpful! Called their customer service today. The signs indicate you can buy beer here, which is . UPDATE: DONATE NOW! We have researched this matter and added thecoupon to the consumers advantage card. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. Well guide you through the process. Order submitted Dec 15. Also, the new perks, pro perks, fuel perks thing is so complex and confusing. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. Desired outcome: As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Hours And Map For Giant Eagle Grocery In Oakdale, LA Note that complaint text that is displayed might not represent all complaints filed with BBB. It goes against our guidelines to offer incentives for reviews. Giant Eagle has terrible management, inconsistent and terrible favoritism. UPMC employees were notified that flu shots could be administered by any Giant Eagle Pharmacy on a walk-in basis. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Out of 477 Giant Eagle employee reviews, 70% were positive. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. I suggest that customers avoid this location as long as this individual is working here. i contacted customer service but they refuse to do anything since the advantage card is in my son in law's name. Goodbye big bird your history. So I have called repeatedly and was told the discount would be added, but it never has been. For every $50 you spend on qualifying perchases, you get a straight $1 back, not $1 per gallon. I have 3 children ,2 of which are very sick . Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Job Work/Life Balance For further assistance, please reach out to them directly. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. Author: Pittsburgh, Pennsylvania. I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. We would like to apologize for the consumers experience at the Stelzer location. The previous croissants were flaky and buttery, as they should be, but the recent ones were doughy and bready. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. but they want to play that silly "security reasons " game. I purchased an 8 piece mixed chicken, from hot food for $7.99, on December 28th from theGiant Eagle at 6204 US Route 30, Greensburg, PA. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. Flu shots are only available from 10a-6p. Giant Eagle's meat is also a better variety than other stores. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Put prices on product instead of bar code or make sure bar code is right. Overpriced! Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. (******* ****** **************. I am first off disappointed by the new renovation. Complaints: So here's one problem, why would you give a customer ahead of us their prescription while you said you were closed and then not answer us when we rang the bell? Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. Desired outcome: The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. I shall not go back to them. Piss off! One gift card was able to be redeemed on fuel, the other two continuously were said to have a zero balance even though they had never been used. You're always welcome here Immediately a woman who works there came over and started bagging my items while I was scanning them. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. everytime i go theirs always issues! Giant Eagle, (store #4029). Read full review of Giant Eagle and 1 comment. all that "but COVID" bull$#*! NO SORRY, NO nothing as far as being a polite employee towards a great and loyal customer. Here clients can delve deep into delicious meals, and tast. i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. Phone number +1 724-258-5011. The company even offers refills for pet medication. Be the first to write a review for Giant Eagle Supermarket. The employee came up to me after my cart was full and I was almost ready to check out. The rudeness of store associate and unwillingness to help. Our only son was born @ Magee Womens Hospital in Pittsburg . I'll go to Kroger's from now on. I'm frustrated. Theres no reason I should be getting the runaround like this from a big company like this. 5-7 minutes he was gone. I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. How convenient! Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. Giant Eagle expands discounts to products nearing 'best-by' date to Category Food & Beverages. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Something needs done. Everytime I go through it a shift manager has to come over so I can complete my transaction cause your system is so flawed. An item had part of the label ripped off of it which had the bar code on it. Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. I am extremely dissatisfied with the service provided to me today. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. I have purchased this chicken many times in the past and it was always delicious. I explained to them my same situation, and they continued to harass me and discriminate. Giant Eagle Reviews | Glassdoor In the meantime no follow-up with me. Start your review today. They never want to cut the meat that's available. I went today 6-2-2021, asked for short ribs. It was 445 pm today and the sub sandwich area was not closing or anything I see lazy employees! My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. Click here to get notifications about new complaints of Giant Eagle. The rudeness of store associate and unwillingness to help. Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. Giant Eagle is an American supermarket chain with stores in Pennsylvania, Ohio, West Virginia, Indiana, and Maryland. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. If they knew it was in the hot foods for this long, they should have thrown it away or reduced the price. The organic section isn't huge at this store. Job Work/Life Balance The most common ethnicity at Giant Eagle is White (74%). Claim it and get a lot of features. Giant Eagle Grocery in Washburn, TN with Reviews I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd. Then she said I was trying to steal it! I was contacted by giant Eagle later that day saying there was a problem with my payment and to bring my card with me when I pick up my order up. I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. It has been a reoccurring issue monthly. Terrible customer service. You've lost sight of customer service. Questions Post Question There are no questions yet for this company. Older lady mid 50s, blond curly hair, blue eyes. Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. For that, Im lucky! I buy brand name wines and medicines and detergents at this store and its also in walking distance. So I went to the self-checkout, and there I was harassed by two other employees. It's absolutely disgusting how you're employees treat their customers, an absolute disgrace, unethical! Hope the conversation the 3 associates had was very good. The business became a success, and by 1928 there were 125 stores established. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. Mandates are NOT law! . Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: Your loosing your customer base. When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! Every single prescription that is filled here is billed wrong. I would like to be refunded for the costs of the product I never got. Its unbelievably immoral and despicable! I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. Pay for this replacement part that your car wash broke. I did. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. The kitchen manager was the cashier. Giant Eagle, Inc. Employee Reviews in Freedom, PA - Indeed Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. Desired outcome: So they keep putting out thinking it's fixed. I even told her i had to get out of my vehicle with a new diagnosed spine issue, of which i was there trying to get my first prescription, and had to wave the 6 cars behind me that the drive thru was closed. Review Of Franks Restaurant Hudson Fl 2023. I am actually highly disgusted with this kind of customer service and hope this won't continue . It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. I have been in the consumer rating business for many years and never seen it as bad as this before. So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. I sent the main manager Adrian A**** an email with the transaction history of my card. I flipped. And bugs. I paid for a SHOWROOM car wash and parts of my car weren't even touched! I had to go to Kroger to get a cake for my granddaughter. I asked about my perks that were deleted Desired outcome: This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Information provided by various external sources. Team Leader Review. When we first started curbside we called customers after their orders were shopped to go over substitutions and out of stocks. Giant Eagle 1300 Country Club Road, Monongahela, 38 Complaints and Giant Eagle expands discounts to food nearing its 'best-by' date Desired outcome: Something needs to be done, even when waiting in line at location you hear people complaining about it. When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. Good MorningThe consumer's request was filled in December, however, it appears they never received it. I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane.
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