The CQC will undertake three types of inspection of general practices - these will be aimed at ensuring the practice is compliant with the Essential . All areas are important, however, dont just focus on the personalised care and support side of the services for which you will have responsibility; think about other areas too such as HR issues like recruitment, disciplinary procedures and training as well as important subjects such as safeguarding, health and safety and Quality Assurance. And those interviewers gave good feedback on areas to improve your answers in future. Which means goodbye to sleepless nights. recruitment, training, medicines management, controlled drugs, cold chain, infection control, disposal of clinical waste, single use of instruments have all policies at hand, either in paper or online format (they are happy to read from a screen), Samples of meeting minutes (staff meeting, clinical meeting, PPG meeting), Evidence GPs and Nurses are up to date with their appraisal/revalidation, and that you have verified their registration status on the GMCand NMC registers (including the GP partners), Evidence staff who requires DBS checks have had them, and risk assessments for those staff you have opted not to do a DBS check on. This can be carried out by an external company or a competent person within your service, who should . As an example, when an NHS Trust is being inspected, the inspection team can have up to 50 members, including clinical and other experts, services users and lay people. I know it's a important position but as an interviewer you should try get the best out of someone as it's always nerve-racking being interviewed especially when you really want it! Where you have not, prepare a narrative for directors and staff, together with the action plan you have in place to address the issues, to share with the inspectors. We hope you find this checklist useful. Received an offer but was unable to accept it as the post being offered was different from the job advertised. Providers who have applied for registration will be interviewed by a member of the CQC team prior to them accepting your registration. Area Manager - Adult Learning Disabilities - South Attitudes to equality and diversity may be the launch pad for an expansive conversation. The interview usually lasts for about 30 minutes but can be longer. Surprised that CQC didn't check the advert. This cookie is set by GDPR Cookie Consent plugin. . Interviewers may use this question to evaluate your interpersonal skills, personality traits and team-building abilities. At the start of the interview I was told that after the presentation I would be asked four competency based questions. Mauris tempor dui est, nec cursus nunc vehicula vel. Questions were to be answered fully using the star method was helpful, Anonymous Interview Candidate in Stratford, England, I applied online. The NHS will need to quickly augment its staff banks in order to meet Covid vaccination targets. Planning your responses can also help you answer with confidence, which may give you an advantage in the hiring process. Share it and improve it with several iterations. When I turned up for interview, one of the interviewers was running late. The interviewer may well ask for a tour of the practice, so make sure all rooms are in good order. Look up information for your sector, including guidance about regulations, how to register with us, what incidents you must notify us about and what we look at when we carry out inspections. How to Prepare for CQC Inspection 2022 (with Full Checklist) Responsive? Make sure you know about your areas of good practice, as well as the red flag areas where trends show the trust is heading in the wrong direction. The Good Governance Institute has worked with many trusts over the years to help them prepare for inspections. Contact our team by emailing us at How to Prepare for a Job Interview So You'll Convince Them You're the I interviewed at Care Quality Commission in Jan 2023. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The CQC is the government body that monitors, inspects and regulates all UK-based health and social care services, to ensure that minimum standards of quality and safety are met at all times, for the good of patients and service users., This means that all NHS trusts, independent hospitals, GP practices, walk-in-centres, residential and nursing homes, home and social care providers, dentists, ambulances and mental health services in England are subject to regular CQC inspections. Flexible working; Generous pay package; Car allowance ; Paid millage at 45p per mile Holders of older versions of qualifications should carefully check equivalence. Preparing for CQC Registered Manager Interview - LLR LMC CQC Interview Questions for "Registered Managers" Before your interview, you should have a good understanding of why you want the job and why you're qualified. 0333 405 33 33, http://www.cqc.org.uk/content/step-step-guide-applying-new-registered-manager, https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/210734/Corporate_accountability.pdf, Welsh Care Inspectorate Management System, Specialised Support for New Care Agencies. Chester Office Interview. Interview with Dr Kit Latham: 'How Credentially can support your Covid vaccination rollout.'. "Staff treated people with dignity, respect and kindness. Necessary cookies enable core functionality such as security, network management, and accessibility. Band 6 Nurse Job Interviews: 5 Common Questions And How To Answer Them Practicing an interview with a housemate or friend is another effective way to practice your interviewing skills. CQC Standards and CQC KLOE - A Quick Guide - Dr Aminu Make sure it is in date! What does everyone think about working in LTC? This is needed for each of the eight well-led KLoEs and it must be accurate good or not so good! We specialise in fast-tracking new applications so that you achieve your CQC registration as quickly as possible. Guidance for providers. Registered Manager CQC Interview Questions and Answers We will support all aspects of your CQC registration application. Leave your contact details along with a few lines about the nature of your enquiry and a specialist member of our team will get in touch. This cookie is set by GDPR Cookie Consent plugin. The interview process The is a two-stage interview process via MS Teams with the first interview chaired by the Head of Operations, which you will be required to prepare a presentation and the second stage chaired by a senior manager and Director. The cookie is used to store the user consent for the cookies in the category "Performance". What are they proud of and why do they like working at your trust? 13 Powerful Prayers for Job Interview Success - ConnectUS So weve put together this guide to help you navigate through these difficult waters. tell me about a time where you embraced change within your organisation? Most people have a tendency to concentrate on the job at hand more than on past successes. All Rights Reserved. If you agree, CQC use the information as part of their suite of intelligence to help inform their smarter monitoring approach. As a result of the high level of responsibility and the CQCs need to raise standards, it is easy to form the impression that this is no easy ride. First Ut scelerisque neque nisl, eget commodo lectus pretium non. We use cookies to make our website work better and improve your online experience. 6. Job Interview Questions for a Care Manager CQC Interview Questions & Answers Questions & Answers - within 24 Hrs. #GoodGovernance to support boards of public and third sector organisations for a fairer, better world with improved outcomes for people. 20 common engineering interview questions. Care Quality Commission Interview Questions (2023) | Glassdoor Explain a time you had to use logic to solve an engineering problem. It is crucial that, once an inspector has 'phoned the practice to announce the CQC inspection, and a letter has been sent to confirm the date, you begin to prepare. Consequently, for many applicants, the prospect of a forthcoming fit person interview may be a somewhat uncomfortable proposition. They then ask a series of questions about your presentation content: give me an example of where you had to work with stakeholders to encourage greater excellence? I interviewed at Care Quality Commission (London, England) in Aug 2018. Ask a co-worker or a mentor to put some hypothetical situations to you and ask you how you would act. Comprehensive, yet easy to use, this course equips . ensure all premises and equipment are clean, secure, suitable and used properly. Paraded through a huge open plan office - gawped at - Then interview room with glass wall with blinds left open meaning literally hundreds of people could watch me being interviewed. Read tips on how to reduce onboarding time. Copyright 2022 CQC Compliance. There was no specific feedback on the individual questions and I had to query with Recruitment if that was all the response. 2. Analytical cookies are used to understand how visitors interact with the website. Candidates interviewing for Assistant Inspector and Inspector (Acute Hospitals) rated their interviews as the hardest, whereas interviews for Senior Analyst and Inspector roles were rated as the easiest. The CQC inspector might also ask questions about the information you have already submitted as part of your application. CQC Registration & Getting Inspection Ready - Virtual Administration AIOM - Dental Compliance & Training CQC might also offer to visit your premises or conduct the interview remotely.What should I take with me to the fit person interview?It would be useful to take a copy of your locations Statement of Purpose and a copy of the latest Fundamental Standards.You will find it helpful to familiarise yourself with the specific guidance for registered managers which you can find on the CQC website. The CQC 5 key questions. Do you think there is there a link between staffing and the ability to deliver safe, effective services? The list is almost endless. Consider carrying out a mock inspection. Prepare well for the interview. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Should I be concerned that they will try to get rid of me now though? Contacted by the HR dept. Consider why you are interviewing and your qualifications. Also critical is staff preparation through workshops and literature, to get the trust story on quality and safety in the minds of the front line. 1. Personal values and beliefs are central to determining who is a fit person to be a registered manager. The CQC objective is to determine that you are the right person to be responsible for care services that look after the welfare of elderly and possibly frail, or otherwise vulnerable people. 4. Heres how Credentially can help How to reduce the burden of CQC reporting. This should be read in conjunction with CQC Mythbuster No 35 - Fundamental Standards of Care. @media (min-width: 768px) { .liquid-column-responsive-640075c14c5de > .vc_column-inner > .wpb_wrapper {padding-top:30px !important; padding-right:20px !important; padding-bottom:30px !important; padding-left:30px !important; } } @media (min-width: 992px) { .liquid-column-responsive-640075c14c5de > .vc_column-inner > .wpb_wrapper {padding-top:30px !important; padding-right:20px !important; padding-bottom:30px !important; padding-left:30px !important; } } @media (min-width: 1200px) { .liquid-column-responsive-640075c14c5de > .vc_column-inner > .wpb_wrapper {padding-top:30px !important; padding-right:20px !important; padding-bottom:30px !important; padding-left:30px !important; } } This type of question requires the ability to show a range of attributes, in particular your ability to plan and organise, inspire others, overcome . Call us now Why is it important for this role. Familiarise yourself with the scope of compliance, the standards which apply and the essential outcomes which apply to your registered service category.What else might the CQC interview ask of me?Before you attend, it is also worth giving some thought as to how you will answer questions relating to: How do I learn the outcome of my fit person interview?Once the full assessment process has been completed, a successful application will receive a Notice of Proposal to Register.The result of an unsuccessful application process will be provided as a formal notice. These cookies will be stored in your browser only with your consent. By drmahey 06/10/2020. One possible way to find out whether youre ready for your next CQC inspection is to use a comprehensive checklist, like one of the many available online, or to create one of your own based on the CQCs Fundamental Standards. As a result both their time and my time were wasted. We can be present to observe inspections or registered manager interviews, subject to the availability of an LMC officer. PDF What to expect from a CQC inspection Cras varius ultrices ipsum id dictum. After the inspection but before the well-led. In modern warfare, close-quarters combat usually consists of an engagement between two forces (typically . Your Fit Person CQC Interview questions will focus on your service, personal background and how you will comply with the regulations. QMADS - CQC Registration, How to Register With CQC 3. Safeguarding and Safety. 5. 5. Read best practices on hiring, onboarding and compliance in the healthcare industry. Its also important to ensure that staff have good stories and information to share with inspectors. If youre looking to ace a CQC inspection by streamlining the compliance process for all your practitioners, book a demo and see what Credentially could do for you. We will undertake a thorough on-site review of the practice as part of the mock inspection. It is unrealistic to expect every candidate for registered manager to know every detail of the CQC compliance requirement inside out. This template can be used to document your activity and goals in preparing for inspection. But opting out of some of these cookies may affect your browsing experience. Asked about my previous research experience, Why do you want to work in regulation now, Motivation for working for being an inspector. Ensuring staff are suitably trained, and that evidence of this can be provided, will prepare services for a CQC inspection. For some it has led to the perception that the regulatory process and activities such as registration and inspections are going to be more difficult to navigate. Jul 2014 - Dec 20162 years 6 months. Understanding what the CQC expects from regulated providers can help you be prepared for inspection and demonstrate that you are delivering Good and Outstanding care. This includes examples of how you have improved patient outcomes and experience. In luctus lobortis arcu, sit amet feugiat nunc blandit vel. Acing a job interview has as much to do with the way you prepare as it does your poise and confidence in the interview chair.. You should spend the time leading up to your interview learning as much as you can about the company you're applying to, from the company's culture to the interview questions that are likely to be asked. A guide to interview preparation for employers; Best way to schedule an interview . Perhaps unsurprisingly, despite presentations trying to persuade staff in lower grades that this new role has a development path to be come an inspector for those who want it, not enough people applied by the first cut off date and so this was extended from December until after Christmas, meaning I didn't know if I'd passed the sift for a few weeks after I'd expected to. The Care Quality Commission (CQC) fit person interview is a source of much anxiety for prospective registered managers of social care, GP and dental services providers. This field is for validation purposes and should be left unchanged. Interviewer number 2 was dishevelled, unshaven & unkempt to a level which would've made Columbo wince. These tools can be helpful, but be warned: they are not officially ratified by the CQC, and the responsibility of ensuring that the CQCs Fundamental Standards are being met is solely that of the service provider. If you answered 'no' to any of the questions then you need onboarding and credentialing software to help you get CQC compliant. Preparation is key, as the saying goes - fail to prepare, prepare to fail. Discover the latest healthcare insights, trends, updates and advice for you and your organisation. I requested feedback, hoping to at least make sure this was a useful learning experience but for development received only two rather general points. Top 20 Engineering Interview Questions - SolidProfessor tell me about a time where you had to analyse data to make a decision? A communication plan for the inspection is at least as important as the hard empirical evidence. Research the company. CQC Registration Support Shire Healthcare are recruiting for a Clinical Psychologist to work within a specialist neurorehabilitation centre in central Gloucestershire, CQC rated "Good.". These tips are just a starter for 10 on some of the preparation you can do. Although CQC inspections will vary according to the type of service being assessed, all inspections centre around 13 Fundamental Standards, below which no care provider should ever fall. Anyone working in the health or social care sectors in England will be familiar with the role of the Care Quality Commission, or CQC. Mock CQC Inspections | Care Agency Media Fusce elementum nisi purus, in malesuada nisi tincidunt sed. Fortunately, the CQC has issued comprehensive guidance on how to prepare for an inspection, detailing the documentation youll be required to produce when youre inspected, and suggestions for how to demonstrate that the CQCs Fundamental Standards are being met. Expect to be asked questions on such matters. Written work, presentation and face to face interview. Being prepared for CQC inspection (advanced). On Fishbowl, you can share insights and advice anonymously with Care Quality Commission employees and get real answers from people on the inside. Our industry experts continually update existing policies and procedures, whilst introducing new ones in response to the latest changes issued by the Care Quality Commission (England) and the SCSWIS (Scotland). If the applicant disagrees with the Notice, representations may be made at a hearing. To find out more about how the CQC inspection process has been affected by the Covid-19 pandemic, read the full statement on their Covid response. The Care Quality Commission (CQC) is an independent body for regulating health and social care standards in England. I interviewed at Care Quality Commission (London, England) in Dec 2022. What questions will be asked? Read tips on recruiting nurses, doctors and ancillary staff into the NHS. All rights reserved. I had also been told that all my responses to the competency based questions should be based around examples from the last couple of years. Good managerial or supervisory skills are readily transferable from other sectors as long as they are tempered with some experience of the care sector. 20171218 100743 Guidance to the application process for new registered managers v6.0 . For example, the inspection team might look at how risks are identified and managed to help them understand whether a service is safe. prepare for the CQC fit person interview. The process took 5 weeks. It can be a cause for much anxiety but the CQC fit and proper person interview need not be the significant hurdle it seems in your dream to become a registered manager.Anyone who applies to become a registered manager of social care services, GP practices or dental surgeries will undergo an interview to help determine if they meet the regulatory requirements to manage a service.This is usually in the form of a face-to-face interview. Nulla cursus dignissim molestie. You may disable these by changing your browser settings, but this may affect how the website functions. I applied online. The CQCs Fundamental Standards of care deal with the following areas: Health and social care providers in England will need to have robust systems in place to demonstrate to the CQC that the Fundamental Standards are being met.